Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the Rubin platform ("Service") provided by Sanara Health, Inc. ("Sanara Health," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Rubin is an AI-powered clinical documentation platform designed for use in intensive care settings. The Service enables healthcare practitioners to:

• Record and transcribe clinical encounters using voice input
• Generate AI-assisted clinical notes from transcriptions
• Review, edit, and approve clinical documentation
• Integrate with Electronic Health Record (EHR) systems via SMART on FHIR

3. Authorized Users

The Service is intended exclusively for use by licensed healthcare practitioners and authorized clinical staff. Access is granted through your healthcare organization's administrator or via EHR launch. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Clinical Responsibility

AI-generated content is intended to assist — not replace — clinical judgment. All clinical documentation produced by the Service must be reviewed, edited as necessary, and approved by a licensed healthcare practitioner before being finalized or submitted to an EHR. The practitioner who approves a clinical note assumes responsibility for its accuracy and completeness.

5. HIPAA and Compliance

Use of the Service is subject to the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal regulations. Access to Protected Health Information (PHI) through the Service is governed by the Business Associate Agreement (BAA) between Sanara Health and your healthcare organization. Users must comply with their organization's HIPAA policies when using the Service.

6. Acceptable Use

You agree not to:

• Use the Service for any purpose other than authorized clinical documentation
• Share your credentials or allow unauthorized access to the Service
• Attempt to access PHI of patients not in your care
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Use the Service in violation of any applicable law or regulation

7. Intellectual Property

The Service, including its software, design, and documentation, is the property of Sanara Health and is protected by intellectual property laws. Clinical content created by users through the Service belongs to the healthcare organization under whose authority it was created.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Sanara Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. The Service is provided "as is" and "as available" without warranties of any kind, except as expressly set forth in a written agreement between Sanara Health and your healthcare organization.

9. Termination

We may suspend or terminate your access to the Service at any time if we reasonably believe you have violated these Terms or applicable law. Your healthcare organization may also manage access in accordance with its agreement with Sanara Health. Upon termination, your right to use the Service ceases immediately.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to affected healthcare organizations in accordance with applicable law and our contractual obligations. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms of Service, please contact:

Sanara Health, Inc.
Email: legal@sanarahealth.com
Website: www.sanarahealth.com