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Terms of Use

Last Updated: August 21, 2026

These Terms of Use (“Terms”) govern your access to and use of the websites, mobile applications and other resources provided by Sanara Health, a Delaware Company (hereinafter the “Company”) and its affiliates (referred to collectively as “Sanara Health,” “us,” “we,” and “our”) that are intended for use by healthcare professionals, which we refer to as the “Sanara Health Platform,” including the personalized information and services that meet the needs and interests of users of the Sanara Health Platform, such as artificial intelligence, recordings, medical content, clinical tools, applications, workflows, advertising, email communications, market research opportunities and discussion forums (collectively, the “Services”).

In the event that we expand Sanara Health through our acquisition of another company and/or its properties, that company may operate its properties subject to its own terms of use accessible via a link on such properties until we integrate its practices with ours, at which point a link to these Terms will be displayed on its properties.

If you do not agree with any part of these Terms, please discontinue using the Site immediately.

Definitions

Acceptance of Terms

By accessing or using the Site, or by using any services offered through it, you confirm that you have read, understood, and agree to be bound by these Terms, as well as all applicable laws and regulations. If you access our Services from outside the United States, you are responsible for compliance with applicable local laws. Nothing in these Terms limits your mandatory rights under the laws of your country of residence. These Terms constitute a legally binding agreement between you and Sanara Health. Continued use of the Site signifies your acceptance of these Terms.

Description of Services

Sanara Health is a software-as-a-service (SaaS), AI-native workflow platform designed to support critical care teams from the ICU to long-term acute care.

Information provided about our Services is for general informational purposes and does not constitute a binding agreement. Sanara Health’s commitments to clients and institutional users are governed by Enterprise Master Ordering Agreements (EMOAs), Business Associate Agreements (BAAs), or other written agreements as applicable to each client relationship.

Changes to Terms

Sanara Health reserves the right to update or modify these Terms at any time, at its sole discretion. Any changes will take effect immediately upon being posted on this page. The date of the latest revision will be indicated at the top of the Terms. We encourage you to review the Terms regularly to stay informed of any updates. By continuing to use the Sanara Health Platform after any changes are posted, you acknowledge and accept the revised Terms. If you do not agree to the updated Terms, you should stop using the Platform.

Account Registration

You must register an account with Sanara Health to access all of the Services. Registration requires you to provide us with your name, email address, profession, specialty and other information specified in the registration form (“Registration Information”), and to select a username and password that will be associated with your account. You agree that your Registration Information is true, accurate, current, and complete, and you will promptly update your Registration Information as necessary so that it continues to be true, accurate, current and complete. We may attempt to verify the accuracy of the Registration Information that you have provided and update it as necessary.

You are solely responsible for maintaining the confidentiality and security of your Sanara Health account username and password and you may not permit another person to use your username and password to access the Services. You are responsible for all activity that occurs under your account. If you believe that the security of your account information has been compromised, you should immediately change your username and password through the account settings feature or notify us and we will assist you. We shall have no liability for any unauthorized access to or use of your account information.

Use of the Services

The Services are intended for physicians and other healthcare professionals. By using the Services, you represent and warrant that you have the right, authority, and capacity to agree to and abide by these Terms and that you are not prohibited from using the Services or any portion thereof.

If you are a “Covered Entity” as defined by the Health Insurance Portability and Accountability Act (“HIPAA”) and choose to transmit Protected Health Information (as defined by HIPAA) using the Services, you agree that such information will be handled in accordance with our Business Associate Agreement as incorporated into the Terms by reference.

You are solely responsible for evaluating the information obtained from the Services and for your use or misuse of such information in connection with your treatment decisions or otherwise. You agree that you shall be solely responsible for your compliance with all laws and standards of professional practice applicable to you and the practice of medicine or other relevant health professions.

Notwithstanding anything stated herein, you may be subject to certain obligations and responsibilities associated with the jurisdiction in which you practice medicine or another health profession. We make no representation or warranty as to the legal compliance of the Services or the Sanara Health Content and you are solely responsible for compliance with the laws of your jurisdiction, with respect to your use and misuse of the Services and the Sanara Health Content. We reserve the right, at any time in our sole discretion, to limit the availability and accessibility of the Sanara Health Platform, Services, and Content to any person, geographic area or jurisdiction we so desire.

Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable and non-sublicensable license to use the Services and to view the information and materials made available through the Services, including User Content, as defined below, (“Sanara Health Content”) solely for your personal and professional use. You shall not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services, Sanara Health Content, or Sanara Health properties, except as expressly permitted in these Terms. All rights not expressly granted herein are reserved by us and our respective licensors, as applicable.

The Site may contain links to third-party websites or resources which are not part of Sanara Health. The inclusion in Sanara Health of third-party resources, including links to third-party websites, does not imply our endorsement of these resources. By accessing these third party resources, content, and websites, you acknowledge and agree that you do so at your own risk and that we are not responsible or liable for these websites and resources including, without limitation, their availability, the content provided, or any tracking technologies used by such third-parties. We do not control third-party websites and are not responsible for any information they may collect. The collection, use, and disclosure of Personal Information collected by third-parties is governed by the privacy policies listed on the website(s) where the information is collected, whether collected by the third-party and/or submitted by you. Third parties may send their own cookies and pixel tags to you and may collect information and use it in a way that is different from our practices. Please carefully review these third-party privacy policies to understand how your information may be collected, used, and disclosed by these third-parties.

You agree that you will not engage in any of the following activities in connection with your use of the Services:

We may (but are not obligated to) do any or all of the following without notice:

Information that you Make Available through the Services

Certain Services enable users to submit content which may include, without limitation, text, images, photographs, figures, charts, graphics, reports, data and sound (“User Content”). User Content does not include Registration Information. When you submit User Content through the Services you automatically grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid up, transferable, sub-licensable (through multiple tiers) license to distribute, transmit, copy, host, publicly display and perform, excerpt, index, tag, modify, adapt, sell, create derivative works from, and otherwise use and exploit such User Content in any media, form or format now known or hereafter developed, both within and outside of the Sanara Health for any purpose that is consistent with the Sanara Health Privacy Policy. You agree that you are solely responsible for all User Content that you submit through the Services. You represent and warrant that you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases that are necessary to grant to us the rights in such User Content as specified in these Terms.

You are solely responsible for ensuring that the User Content that you make available through the Services complies with applicable laws including, without limitation, those relating to privacy, and also best clinical and ethical practices. Prior to submitting any User Content to the Services, we recommend that you remove any information that identifies an individual or could reasonably enable the identification of an individual, e.g., name, e-mail address, social security number, insurance number or other unique identification number, biometric identifiers, facial photographs, photographs of identifying marks such as tattoos or scars. If you provide any Protected Health Information, or other personally identifiable information which could identify an individual or reasonably enables the identification of an individual, you confirm that you have obtained all necessary consents and authorizations from that individual/ patient, your employer, or other relevant parties, including all consents required by HIPAA or other applicable privacy laws. If you use Sanara Health Subscription Service, you understand that it will record your conversation and that your conversation will be processed on Sanara Health’s systems, and you consent to this; if required by law, you agree to inform the other people who will speak during the conversation that the conversation will be recorded and give them the option for the conversation not to be recorded. You shall be solely responsible for any claims arising from your failure to de-identify or receive appropriate authorizations and consent for any User Content that you submit through the Services.

You agree that you will not use the Services to make available User Content that:

Proprietary Rights

You acknowledge and agree that the Sanara Health Platform and any software used in connection with the Sanara Health (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that the Sanara Health Content is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or as authorized by us or the applicable licensor, you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, publicly perform, create derivative works from, or “scrape” for commercial or any other purpose, the Sanara Health Platform, Sanara Health Content, or the Software, in whole or in part. Any use of the Sanara Health Platform or the Sanara Health Services not expressly permitted by these Terms is a breach of these Terms and may violate our and third parties’ intellectual property rights.

You may view information provided through the Services online, download individual articles to your computer or mobile device for later reading or print a copy of an article for yourself. You may not remove any copyright notices from our materials. You agree not to access the Services by any means other than through the interface that is provided by us for use in accessing the Services.

Permitted And Prohibited Uses

Except as expressly permitted in this Agreement, any copying, distributing, or modifying of the Sanara Health Content is strictly prohibited. No part of the Sanara Health Content may be copied for resale or other commercial use, or posted on public bulletin boards, websites, internet domains, online chatrooms, or hyperlinked, indexed, or otherwise utilized by automated software means, including search engines, robots, spiders, crawlers, data mining tools, or any other software that aggregates access to, or the content of, the Sanara Health Content. No part of the Sanara Health Content may be reverse engineered or included in other software. You may not upload or transmit to or through the Sanara Health Content (i) any material that is unlawful, threatening, libelous, defamatory, obscene, pornographic, profane, or might in any other way violate any law, regulation, or rule, or (ii) any material that you do not have the right to transmit or that infringes the rights of any party. You may not upload or transmit to or through the Content any material which disrupts the normal operation of the Sanara Health Content. By using the Site, you represent and warrant that you are not a minor in the jurisdiction in which you reside. You agree that you will provide only accurate and current information through the Content and will not impersonate anyone else in your use of the Sanara Health Content. Sanara Health may electronically monitor compliance with this Agreement or otherwise audit your use of the Content for compliance with this Agreement and reserves the right in its sole discretion to disable or suspend your access to the Sanara Health Content without notice in the event of suspicious or potentially threatening behavior. You agree to comply with all applicable laws, including all US export laws and regulations, in connection with your access to, and use of, the Sanara Health Content.

Licensed Third Parties

The following provisions apply to all Sanara Health User Data made available via the Licensed Agreement from Sanara Health to any third party, hereafter known as “Licensee(s).”

Sanara Health also collects non-personal information and data though we do so in a form that does not permit any direct association with any specific individual. We may collect, use, transfer, sell and disclose non-personal information for any purpose. For instance, when you use our service we may collect data from the prompts you ask Sanara Health and the interactions you have with our service. We collect such data so we can better understand our customers’ behavior and the use of our product but we may also sell this data to Licensees. We may disclose, distribute, transfer and sell such data that we collect or in connection with customers’ use, provided we do not disclose personal information of our users to those same third parties.

Licensee shall have permission to have access to Sanara Health User Data under the Licensed Agreement. The purpose of this Agreement is to provide user information on customers who would potentially like to receive similar or related products and services.

Licensee shall not use or permit anyone to use the Sanara Health User Data for any unlawful or unauthorized purpose. The Sanara Health User Data are being provided for Licensee’s business use only and Licensee is not authorized or permitted to distribute or otherwise furnish such information or software to any third-party without prior written approval of Sanara Health

Access to the Sanara Health User Data is subject to termination in the event that any agreement between Sanara Health and their users terminates for any reason.

The Licensee agrees and acknowledges that Sanara Health User Data in the information contained therein is and shall remain valuable intellectual property owned by, or licensed to, respective owners, and that no proprietary rights are being transferred to the Licensee in such materials or in any of the information contained therein. The Licensee agrees that misappropriation or misuse of such materials will cause serious damage to Sanara Health User third parties, and that in such event money damages may not constitute sufficient compensation to third parties; consequently, the Licensee agrees that in the event of any misappropriation or misuse, third parties, shall have the right to obtain injunctive relief in addition to any other legal or financial remedies.

No Medical Advice

Sanara Health is not a health care provider, and Sanara Health Content is not intended to provide medical advice, diagnosis or treatment or substitute for an individual patient assessment based on a qualified health care provider’s evaluation of each patient, including factors unique to such patient. The Sanara Health Content (i) should not be relied upon or construed to indicate that the use of a pharmaceutical or treatment is safe, appropriate, or effective for a specific individual; (ii) is not comprehensive and does not cover all uses, precautions, side effects, warnings, and interactions related to pharmaceuticals or treatments; (iii) may not apply to any specific medical condition; (iv) has not been reviewed for compliance with federal or state pharmaceutical marketing, advertising, and disclosure statutes or regulations; and (v) is subject to change without notice. Sanara Health is not responsible or liable for any advice, course of treatment, diagnosis, or any other information or services, including health care services.

Privacy Policy

The Sanara Health Privacy Policy provides information about our collection, use and disclosure of information about users of the Services. By accessing and using the Services, you agree to the terms of the Privacy Policy and acknowledge and agree that the Privacy Policy forms an integral part of these Terms.

Data Breach Notification

In the event of a data breach involving your personal information, Sanara Health will notify you and any applicable regulatory authorities as required by law. We will also take prompt steps to investigate the breach, mitigate its effects, and prevent any future occurrences.

Dealing with Third Parties

Your correspondence or business dealings with, or participation in promotions of, advertisers or other third parties found on or through the Services, including requests for and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the introduction of such third parties through the Services.

Laws that Govern this Agreement

We control those components of the Services made available through our respective websites from our offices within the state of Delaware in the United States of America. By accessing the Services, you agree that the statutes and laws of the state of Delaware, without regard to choice of laws principles, will apply to all matters relating to use of the Services.

Termination

You agree that we may, under certain circumstances and without prior notice, discontinue, temporarily or permanently, the Services (or any part thereof) or eliminate your account and remove any User Content that you have made available through the Services, with or without notice, for any of the following reasons (which are not intended to be exclusive): (a) breaches or violations of these Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Services (or any part thereof), (e) technical or security issues or problems, (f) extended periods of inactivity, and/or (g) your engagement in fraudulent or illegal activities. You agree that all terminations for cause shall be made at our sole discretion, and we shall not be liable to you or any third party for any termination of your account or access to the Services.

Modification

We reserve the right, at our sole discretion, to modify, discontinue or terminate any of the Services, the Sanara Health Content or these Terms, at any time and without prior notice. If we modify these Terms in a material way, we will provide notice of such modification within the Sanara Health Platform. By continuing to access or use the Services after we have modified these Terms, you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, you agree to immediately stop using the Sanara Health Platform and the Services provided.

Disclaimer

SANARA HEALTH PROVIDES THE SANARA HEALTH CONTENT TO YOU ON AN “AS-IS” BASIS. NEITHER SANARA HEALTH NOR ANY OF ITS LICENSORS OR SUPPLIERS, MAKES ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AND EACH SPECIFICALLY DISCLAIMS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUALITY, CORRECTNESS, COMPLETENESS, COMPREHENSIVENESS, SUITABILITY, SYSTEM AVAILABILITY, AND COMPATIBILITY, SUBJECT TO THE LAWS OF ANY STATES THAT DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES. YOU ACKNOWLEDGE THAT NO REPRESENTATIONS HAVE BEEN MADE RESPECTING THE SANARA HEALTH CONTENT. YOU ACKNOWLEDGE THAT THE SANARA HEALTH CONTENT AND ANY INFORMATION CONTAINED IN THE SANARA HEALTH CONTENT OR ANY COMMUNICATIONS PROVIDED TO SANARA HEALTH DURING USE OF THE SANARA HEALTH CONTENT WILL BE TRANSMITTED OVER A MEDIUM THAT IS BEYOND THE CONTROL AND JURISDICTION OF SANARA HEALTH AND ITS SUPPLIERS AND MAY BE SUBJECT TO LIMITATIONS, DELAYS, LATENCY ISSUES, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS, AND SANARA HEALTH IS NOT RESPONSIBLE FOR AND ASSUMES NO LIABILITY FOR ANY DELAYS, DELIVERY FAILURES, CORRUPTION OF ANY DATA OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. SANARA HEALTH IS NOT RESPONSIBLE FOR AND ASSUMES NO LIABILITY FOR ANY TECHNICAL MALFUNCTION, INABILITY TO ACCESS THE SANARA HEALTH CONTENT OR OTHER PROBLEMS RELATED TO OR ARISING FROM ANY THIRD-PARTY HARDWARE OR SOFTWARE, INCLUDING ANY THIRD-PARTY WEBSITE, APPLICATION, OR OTHER PLATFORM.

Limitation of Liability

In no event will any of us or our respective directors, officers, employees, contractors, agents, sponsors, licensors or any other person or entity involved in creating, developing or delivering the Sanara Health Platform, the Services, or the Sanara Health Content be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) arising out of or in connection with these Terms or from the use of or inability to access or use the Sanara Health Platform, the Services, or the Sanara Health Content, or from any communications or interactions with other persons with whom you communicate or interact as a result of your use of the Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not we, our licensors, ours suppliers, or any third parties mentioned with the Services are advised of the possibility of such damages. We, our licensors, our suppliers, or any third parties mentioned within the Services are not liable for any personal injury, including death, caused by your use or misuse of the Services or any information provided through the Services. Any claims arising in connection with your use of the Services must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms are exclusive and are limited to those expressly provided for in these Terms. The limitations of damages set forth above are fundamental elements of the basis of the bargain between us and you.

NEITHER SANARA HEALTH NOR ANY OF ITS AFFILIATES, DISTRIBUTORS, AGENTS, SUBCONTRACTORS, LICENSORS OR SUPPLIERS WILL HAVE ANY LIABILITY WHATSOEVER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR SPECIAL LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY BUSINESS INTERRUPTION, LOSS OF SALES, PROFITS, BUSINESS, GOODWILL, OR DATA, OR FOR THE INABILITY TO USE THE SANARA HEALTH CONTENT, EVEN IF SUCH PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FINES, COSTS, EXPENSES AND OTHER LIABILITIES, AND/OR THE SAME ARE REASONABLY FORESEEABLE. THE TOTAL LIABILITY OF SANARA HEALTH AND ITS AFFILIATES, DISTRIBUTORS, AGENTS, SUBCONTRACTORS, LICENSORS, AND SUPPLIERS, ARISING OUT OF OR IN RELATION TO THIS AGREEMENT, THE SANARA HEALTH CONTENT, AND ANY OTHER CAUSE WHATSOEVER, SHALL NOT EXCEED, IN THE AGGREGATE FOR ANY AND ALL CLAIMS UNDER OR IN RELATION TO THIS AGREEMENT, $100.

THE LIMITATIONS OF LIABILITY AND TYPES OF CLAIMS HEREBY LIMITED AND DISCLAIMED SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND ARE INTENDED BY THE PARTIES TO APPLY REGARDLESS OF THE FORM OF THE CLAIM OR ACTION (WHETHER BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT, STATUTE OR OTHERWISE), AND REGARDLESS OF WHETHER ANY LIMITED REMEDY PROVIDED FOR IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. EACH PARTY ACKNOWLEDGES THAT THIS LIMITATION OF LIABILITY IS A MATERIAL PART OF THE CONSIDERATION PROVIDED BY THE OTHER PARTY IN EXCHANGE FOR THE RIGHTS GRANTED UNDER THIS AGREEMENT.

Indemnification

You agree to defend, indemnify, and hold each of us and our respective officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your access to or use of the Sanara Health Platform, Sanara Health Services, and the Sanara Health Content, or your violation of these Terms.

Complete Agreement

Except as expressly provided in a particular “legal notice” on the website, these Terms (including the Sanara Health Privacy Policy and, to the extent applicable, the Business Associate Agreement) constitute the entire agreement between you and Sanara Health with respect to your use (and prior use) of Sanara Health and the associated Services and Sanara Health Content.

These Terms constitute the entire and exclusive understanding and agreement between Sanara Health and you regarding the Sanara Health Platform and the Sanara Health Services and these Terms supersede and replace any and all prior oral or written understandings or agreements between Sanara Health and you regarding Sanara Health and the Services provided.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. We may assign or transfer these Terms, at our sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns. Further, any of us may exercise the rights described in these Terms.

Notices

Any notices or other communications permitted or required hereunder, including those regarding material modifications to these Terms, will be in a written form and given: (i) by us via email (in each case to the email address included in your Registration Information); or (ii) by posting within the Sanara Health Platform. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Survival

All provisions of these Terms shall survive termination of your Sanara Health account except for your license to access and use the Services and the Sanara Health Platform.

Contact Us

If you have questions about the Services or these Terms, or you wish to provide feedback, please contact us at contact@sanarahealth.com. By submitting feedback and suggestions, you grant a non-exclusive, perpetual, irrevocable, and royalty-free license to any intellectual property rights you may have in your feedback and suggestions to us to use to improve the Services.